Overview
Administrator And Customer Service Representative Jobs in Wollongong, New South Wales, Australia at HR Revolution
Title: Administrator And Customer Service Representative
Company: HR Revolution
Location: Wollongong, New South Wales, Australia
Company Description
HR Revolution provides outsourced HR services tailored for small and medium-sized businesses. Organizations can fully outsource their HR needs or enhance their existing HR capabilities with our expert support. We offer practical advice, resources, training, and tools designed to improve HR processes, ensure compliance with workplace laws, and drive the growth of businesses and their teams. HR Revolution helps businesses save time, reduce costs and risk, and create compliant and effective workplace environments.
Role Description
This is a full-time, on-site role based in Wollongong, NSW for an Administrator and Customer Service Representative. The role involves supporting office operations, managing communication with clients, providing exceptional customer service, and handling administrative duties such as scheduling, documentation, and managing inquiries. You will play a key role in the organization by ensuring smooth day-to-day administrative functions and high-quality client interactions.
Qualifications
- Strong communication and interpersonal skills to provide excellent customer service and manage client relationships.
- Proficiency in administrative tasks, including scheduling, document management, and basic office operations.
- Attention to detail, problem-solving abilities, and the ability to manage multiple tasks efficiently.
- Intermediate proficiency in office software applications, such as Microsoft Office Suite and online scheduling tools.
- Ability to work in a dynamic environment and adapt to changing priorities with a positive attitude.
- Previous experience in customer service or administrative roles is highly desirable.
- A proactive and organized approach to ensure workplace efficiency and productivity.
- An understanding of HR practices and compliance is a plus but not required.
