Overview
Aircraft Customer Account Manager Jobs in dorval, Canada at Bombardier Transportation GmbH
Location: dorval
Take charge of aircraft readiness and customer relations as an Aircraft Customer Account Manager. Excel in a role requiring strong communication and project management skills, ensuring customer satisfaction from delivery to acceptance.
In this critical position, you will oversee the overall aircraft readiness prior to customer deliveries. Your duties include collaborating with operations management, engaging with customers during acceptance flights, and ensuring that all internal specifications align with client expectations. You will also coordinate with various teams, ensuring that technical deliverables are ready and available for review.
Key Responsibilities:
• Monitor aircraft readiness leading to customer delivery
• Act as a primary point of contact for customers
• Liaise with internal stakeholders to align project specifications
• Ensure delivery plans meet customer requirements
• Review aircraft discrepancies and recommend corrective actions
Requirements:
• College diploma in aviation-related field
• Minimum of seven years in commercial aviation
• Two years in a customer-facing role
• Strong organizational and planning skills
• Fluent in French and English
Bring your expertise in aircraft management to drive customer satisfaction and enhance delivery processes.
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Title: Aircraft Customer Account Manager
Company: Bombardier Transportation GmbH
Location: dorval, Canada
Category: