Overview
Athabasca Hotel Clerk Front desk Jobs in St. Albert, Canada at The Fairmont Jasper Park Lodge
Location: St. Albert
Responsibilities
- Take, cancel and change room reservations
- Register arriving guests and assign rooms
- Provide information on hotel facilities and services
- Process group arrivals and departures
- Process guests’ departures, calculate charges and receive payments
- Investigate and resolve complaints and claims
- Exchange foreign currency
- Balance cash and complete balance sheets, cash reports and related forms
- Answer telephone and relay telephone calls and messages
- Clerical duties (i.e. faxing, filing, photocopying)
- Provide general information about points of interest in the area
- Follow emergency and safety procedures
- Handle wake‑up calls
- Provide customer service
- Assist clients/guests with special needs
- Maintain an inventory of vacancies, reservations and room assignments
- Transportation/Travel information
Required Qualifications
- Secondary (high) school graduation certificate
- Experience an asset
- Business Equipment and Computer Applications
- Word processing software
- Multi‑line switchboard
- Internet
- Database software
- Central reservation system (CRS)
Work Setting:
Hotel, motel, resort.
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Title: Athabasca Hotel Clerk Front desk
Company: The Fairmont Jasper Park Lodge
Location: St. Albert, Canada
Category: