Overview
Bilingual Business Services Specialist Jobs in Oakville, Canada at Virtual Inc
Drive outstanding customer experiences at Virtual as a Bilingual Business Services Representative in Oakville, Ontario. This on-site full-time role requires fluency in both English and French to support a diverse customer base.
In this position, you will manage customer inquiries and enhance satisfaction through various communication modes. Leveraging your experience in customer service environments, you will focus on problem solving and process enhancement to support effective operations.
Key Responsibilities:
• Respond to customer inquiries via various channels
• Facilitate a high level of customer satisfaction
• Address and manage customer concerns efficiently
• Assist in improving service processes continuously
• Troubleshoot software/hardware issues for clients
Requirements:
• Bilingual in French and English, both written and verbal
• Minimum 1 year in a customer service setting
• High proficiency with Google Suite and CRM tools
• Strong customer relationship management skills
• Capable of thriving in a dynamic startup atmosphere
Utilize your bilingual abilities and customer service expertise as part of the Virtual team in Oakville.
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Title: Bilingual Business Services Specialist
Company: Virtual Inc
Location: Oakville, Canada
Category: