Overview
Bilingual Concierge Associate Jobs in Calgary, Canada at Holt Renfrew
Position: Bilingual Concierge Associate at Holt Renfrew
Deliver exemplary customer service as a bilingual Concierge Associate at Holt Renfrew. Engage clients with expert product knowledge and timely support at all inquiry points.
Holt Renfrew seeks a dedicated Concierge Associate focused on enhancing the client experience. This role requires previous customer service experience and bilingual proficiency in French and English. You will manage inquiries through various communication channels while maintaining up-to-date knowledge of store offerings and local venues.
Key Responsibilities:
• Provide exceptional customer service as an ambassador
• Manage inquiries via phone, email, and in person
• Resolve customer service issues promptly within policy
• Process gift cards for clients effectively
• Support sales floor operations as a POS super-user
Requirements:
• High school diploma or equivalent
• Experience in a customer service environment
• Proficient in Word, Excel, and Outlook
• Bilingual in French and English
• Commitment to compliance with privacy regulations
Utilize your customer service skills and bilingual abilities to drive memorable client experiences at Holt Renfrew.
#J-18808-Ljbffr
Title: Bilingual Concierge Associate
Company: Holt Renfrew
Location: Calgary, Canada
Category: