Overview
Bilingual Customer Service Representative Jobs in Winnipeg, Canada at Insight Global
- 1+ years of Client Service Experience (any industry), ideally in an inbound call environment.
- Fluent in French
- Good Communications
- Demonstrated interest in a client service-oriented role
Nice to Haves
- Business Education background
- Looking to complete or have completed CSC
- Interest in sales / banking
Day to Day
- Handling a mix of inbound client service calls and email inquiries (may vary based on business needs)
- Provide support to financial advisors and clients, ensuring a high level of service
- Follow up on incomplete or incorrect trade/order submissions
- Reach out to advisors to gather missing information and ensure timely resubmission
- Manage and respond to client and advisor communications via phone and email
- Support the team during peak/busy periods with flexible task allocation (calls, emails, trade support)
We may use artificial intelligence tools to assist with the screening, assessment, or selection of potential applicants for this position.
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Title: Bilingual Customer Service Representative
Company: Insight Global
Location: Winnipeg, Canada
Category: