Overview
Bilingual Member Service Agent – Roadside Jobs in Saint John, Canada at CAA Atlantic
Position: Bilingual Member Service Agent – Roadside Help
Support CAA Atlantic members as a Bilingual Member Service Representative. This role combines your passion for customer service with digital mapping skills to provide timely roadside assistance.
As a crucial contact within the Roadside Contact Center, you will interact with diverse members seeking help across Atlantic Canada. Your expertise in both French and English will enable you to offer calm, effective support during stressful situations. Equip yourself with hands-on training while working with a well-respected organization.
Key Responsibilities:
• Handle calls for roadside assistance requests
• Manage call-back inquiries efficiently
• Ensure adherence to CAA Atlantic policies
• Perform clerical tasks related to member service
• Work collaboratively within shift rotations
Requirements:
• Bilingual French and English essential
• High school diploma or comparable qualification
• Customer service experience preferred
• Familiarity with mapping technology, especially Google Maps
• Excellent interpersonal and decision-making skills
Empower your career while assisting countless members with CAA Atlantic’s dedicated team.
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Title: Bilingual Member Service Agent – Roadside
Company: CAA Atlantic
Location: Saint John, Canada
Category: