Overview
Bilingual Service Agent Jobs in Hamilton, Canada at My Insurance Broker
Provide outstanding service as a Bilingual Service Agent for MIB Consumer Services Corp. in Hamilton, Ontario. Assist the public with crucial government services in both English and French.
This part-time, permanent position requires you to engage with Ontario residents, ensuring they easily access services like health cards and driver’s licenses. You will manage inquiries in-person, via phone, and digital platforms. A strong emphasis on professionalism, confidentiality, and customer satisfaction is essential.
Key Responsibilities:
• Respond to inquiries about government services
• Assist customers in-person, by phone, and online
• Process applications for health card renewals and more
• Verify documents and ensure accurate information
• Maintain professionalism and handle confidential information
Requirements:
• College degree or equivalent experience
• 1-2 years of customer service experience
• Experience with cash transactions
• Strong communication and problem-solving skills
• Fluent in English and French
Deliver exemplary service and assist Ontario residents effectively in this bilingual role.
#J-18808-Ljbffr
Title: Bilingual Service Agent
Company: My Insurance Broker
Location: Hamilton, Canada
Category: