Overview
Call Center/Customer Care Executive (For Gowell Global Sourcing)-Job ID: 1479235 Jobs in Dhaka, Bangladesh at Bdjobs.com
Title: Call Center/Customer Care Executive (For Gowell Global Sourcing)-Job ID: 1479235
Company: Bdjobs.com
Location: Dhaka, Bangladesh
Gowell Global Sourcing is looking for Call Center/Customer Care Executive
Job Description / Responsibility
We (Gowell Global Sourcing) are the top online health care equipment & physiotherapy items importer wholeseller, Resseller From China, Taiwan, India & UAE & have a good of market shares of this physiothrepy equipement online sales all over the Bangladesh & middle east countries. Due to increasing volumes & current market share we need Call Center /Customer Care Executive. The role is to take care all the customer call supports to confirm the order in online & confirmation to the delivery phase. This includes developing and implementing e-commerce strategies, managing online platforms, optimizing user experience, and driving sales growth. They also handle market research, online advertising, and customer support.
Here's a more detailed breakdown of the responsibilities.
Full Time Office Job (Can do attitudes)
Office Location: Madani Avenue 100 Feet Road (Badda) Dhaka
Job Responsibilities:
- Handle inbound and outbound calls professionally
- Provide accurate and clear information about company products and services
- Resolve customer queries, complaints, and issues politely
- Follow communication scripts and maintain call quality standards
- Achieve daily/weekly call, sales, or service targets
- Maintain call logs, update customer information, and prepare reports
- Build positive relationships with customers through polite and active communication
- Cooperate with the team and follow supervisor instructions
- Maintain confidentiality of customer data and company information
- Ensure customer satisfaction and promote a positive company image
Educational Requirements
- HSC
- HSC/Equivalent
Experience Requirements
- At least 2 year(s)
Additional Requirements
- The Candidates who does not have the qualification does not need to apply.
Job Location
Dhaka (Badda, Vatara)
