Overview
Call Center Representative Jobs in Ottawa, Canada at Kelly Services (Canada
What You’ll Do
- Interview insurance applicants to collect their medical and lifestyle history by completing insurance questionnaires.
- Provide positive client experience.
- Assist the team with scheduling tele-interview appointments based on applicant and interviewer availability.
- Follow up with applicants when additional information is required, while respecting confidentiality of their private information.
What We’re Looking For
- Minimum one (1) year of experience in a customer service‑related role.
- Demonstrated proficiency with Word, Excel, and Outlook at an intermediate level.
- Typing speed minimum of 36 WPM.
- Ability to speak with confidence on the phone and document simultaneously.
- Ability to prioritize and work in a results‑oriented environment.
- Ability to work alone or in a team to achieve departmental objectives.
Pay Rate
$19.35 per hour.
Hours
20 hours per week minimum, Tuesday to Friday evenings EST and Saturdays between 9am to 5pm EST.
EEO and Accommodation Statement
Kelly is an equal‑opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known.
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Title: Call Center Representative
Company: Kelly Services (Canada
Location: Ottawa, Canada
Category: