Overview
Call Centre Agent/Customer Service Representative (Escalation Specialist) Jobs in Dubai, United Arab Emirates at TASC Outsourcing
Title: Call Centre Agent/Customer Service Representative (Escalation Specialist)
Company: TASC Outsourcing
Location: Dubai, United Arab Emirates
- Job Title – Call Centre Agent/Customer Service Representative (Escalation Specialist)
- Type – Outsourced
- Contract Duration- 6 Months Extendable -Immediate Joiners Only
- Work Location – Dubai
- Salary – AED 5000-AED 5500
Working days & timings – 5-day work and standard hour
sMandatory details/Skills –Customer Service, Calls, Problem-solvin
g
Job descriptio
- n:Assist customers with inquiries, complaints, and requests through chat, calls and walk-i
- n.Handle inbound and/or outbound calls in a professional and courteous manne
- r.Ensure high-quality service delivery while meeting defined performance metric
- s.Troubleshoot basic technical issues related to the applicatio
- n.Previous customer service or call center experience is a mus
t.
