Overview

Care Coordinator Jobs in Lahore, Punjab, Pakistan at Edge

Title: Care Coordinator

Company: Edge

Location: Lahore, Punjab, Pakistan

**** Candidates must be based in Lahore and work from EDGE CAMPUS ****

Before you apply, it is mandatory to have fluency in Spoken English, a Dental background (dentists, dental assistants, hygienists) , and US experience in scheduling, insurance verification, and claims follow-up.


About EDG

EEDGE is building a bridge between top global talent and innovative companies shaping the future of healthcare. We connect exceptional professionals with organizations developing transformative solutions across healthcare, insurance, and emerging health technologies

.About the Rol

eWe're looking for a customer-focused professional who is passionate about delivering exceptional patient support in a fast-paced dental practice environment. If you have strong communication skills, dental industry familiarity, and enjoy helping patients navigate scheduling and insurance matters, we'd love to hear from you. In this role, you'll support English-speaking patients as part of a team serving U.S.-based dental practices

.What You'll D

  • oProvide after-hours phone coverage, including answering patient inquiries and triaging scheduling needs
  • .Manage appointment scheduling, rescheduling, and calendar coordination
  • .Conduct patient recall and reactivation outreach to support production and continuity of care
  • .Verify dental insurance eligibility, benefits, and coverage details
  • .Assist with denied claims follow-up and related insurance resolution workflows
  • .Support general insurance verification and administrative billing tasks
  • .Handle inbound and outbound patient calls with professionalism and efficiency
  • .Accurately document patient interactions in the practice management system
  • .Coordinate with clinical and administrative teams to ensure smooth patient flow
  • .Deliver high-quality customer service in all patient interactions

.What We're Looking Fo

  • rBased in Lahore, working from EDGE CAMPUS (Non negotiable)
  • .Mandatory: Fluency in Spoken English
  • .Prior experience in a dental practice strongly preferred
  • .Dental experience strongly preferred
  • .Experience with insurance verification, scheduling, recalls, and claims management preferred
  • .Familiarity with dental practice management systems is a plus
  • .Strong written and verbal communication skills
  • .Highly organized with strong attention to detail
  • .Comfortable learning and adapting to new technology and workflows
  • .Strong problem-solving and critical-thinking skills
  • .Commitment to professionalism and HIPAA-compliant handling of sensitive information

.
Work Schedule & Locatio

n Monday-Friday 9am – 5pm Pacific Standard Ti

meThe selected candidate will have to work from our office in Lahore. (non-negotiabl

e)
Why Choose Ed

ge?Be part of a dynamic, global community that values your skil

ls.Work on projects that make a real difference in people's liv

es.Enjoy a clear path for career growth and developme

nt.Be a part of a people-first and talent-centric cultu

re.
Talent Boilerp

lateAt Edge, we're on a mission to create a world where geographic borders are no longer a barrier for people to obtain full-time employment and fair wages. That's why we've created a global hiring network that seamlessly connects exceptional talent from all over the world with businesses in North America that most need to fill positions. The Edge Talent Network is a community of like-minded professionals through which you can unlock your potential, showcase your skills, and earn what you're wo

rth.
Equal Opportunity Employer Stat

ementEdge is proud to be an equal-opportunity employer. We are committed to fostering a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, veteran status, or any other legally protected b

asis.Don't want to wait? Create your profile to increase your chances!: https://talent.onedg

e.co/

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