Overview
Client Services Specialist at Questrade Jobs in Toronto, Canada at Flexiti
Elevate your customer service skills as a Client Services Specialist with Questrade Financial Group. Deliver insightful support while engaging in a hybrid work environment that promotes professional growth.
As a key member of the team, the Client Services Specialist will report to the Team Lead and focus on conducting financial assessments. Looking for candidates with 1-2 years of customer service experience, particularly in the financial sector, as well as strong problem-solving and negotiation skills. You’ll have the opportunity to utilize AI-driven solutions to enhance customer interactions.
Key Responsibilities:
• Deliver exceptional customer support for credit inquiries
• Evaluate credit applications for approval and fraud risk
• Process credit limit increase requests efficiently
• Maintain discretion while managing customer conflicts
• Participate in team meetings for continuous improvement
Requirements:
• 1-2 years of customer service experience
• Knowledge of credit card or financial sector
• Excellent communication and negotiation skills
• Strong analytical abilities under time constraints
• Reliable internet and workspace for hybrid setup
Transform client experiences and embrace innovation as part of Questrade’s dynamic team.
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Title: Client Services Specialist at Questrade
Company: Flexiti
Location: Toronto, Canada
Category: