Overview
Client Success Consultant in North America Jobs in Toronto, Canada at TransPerfect
Enhance client success as a Client Engagement Consultant for Trans Perfect’s Sterling Technology in North America. Focus on strengthening client relationships and ensuring effective platform adoption.
This senior individual contributor role is crucial as you support high-stakes enterprise clients within the Virtual Data Room division. Candidates should have at least five years in solutions consulting or SaaS with a focus on client engagement. You will manage onboarding processes, consult on workflows, and support client interactions to optimize results and retention.
Key Responsibilities:
• Build and maintain strong relationships with enterprise clients
• Guide clients through onboarding and adoption phases
• Provide best practices for workflow and platform usage
• Lead regular client check-ins and strategy sessions
• Collaborate with internal teams on client initiatives
Requirements:
• Bachelor’s degree or equivalent experience
• 5+ years in customer success or client-facing technology roles
• Strong relationship-building skills with senior stakeholders
• Experience leading onboarding or workflow consulting initiatives
• Excellent communication and project management abilities
Drive success and engagement with clients through effective consulting and relationship management at Trans Perfect.
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Title: Client Success Consultant in North America
Company: TransPerfect
Location: Toronto, Canada
Category: