Overview
Client Support Representative Jobs in Lowell, MA at Boston Telecom Solutions
Boston Telecom Solutions is proud to be a trusted partner in the telecommunications industry, delivering high-quality wireless solutions and outstanding client support. We are currently seeking a career-driven Client Support Representative to join our Boston team. This is an excellent opportunity for individuals looking to start or grow their career in client support and sales while working with a company committed to professional growth and success.
About the Client Support Representative
As a Client Support Representative, you will be the first point of contact for clients looking for Verizon wireless solutions. Your goal is to build meaningful client relationships, provide expert guidance on wireless services, and ensure a smooth account setup process. With hands-on training and mentorship, this Client Support Representative role will help you gain valuable experience in the fast-paced client support and sales industries.
Key Responsibilities of a Client Support Representative
- Engage directly with new clients to explain Verizon wireless plans, features, and promotions.
- Assist with new sales account setups, upgrades, and service activations.
- Educate Verizon clients on the benefits of our wireless solutions and identify the best package for their needs.
- Maintain accurate account records and client details.
- Represent the company with professionalism and integrity.
- Collaborate with team members to meet and exceed sales and account goals.
What We’re Looking For in Our Next Client Support Representative
- Strong communication and interpersonal skills.
- A client-first mindset with a passion for helping others.
- Ability to thrive in a fast-paced, sales-oriented environment.
- Previous customer service, retail, or sales experience is a plus, but not required.
- Eagerness to learn and grow within the telecommunications industry.
What We Offer Our Client Support Representatives
- Competitive compensation with performance-based incentives.
- Hands-on training in wireless client support and sales strategies.
- Opportunities for career advancement into leadership roles.
- A supportive and team-oriented work environment.
- The chance to represent a trusted brand in Boston’s growing telecom market.
Job Type: Full-time
Pay: $900.00 – $1,400.00 per week
Work Location: In person
Title: Client Support Representative
Company: Boston Telecom Solutions
Location: Lowell, MA
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