Overview
Concierge at Relais & Châteaux Jobs in Quebec, Canada at Château de Mercuès
Position: Concierge Experience at Relais & Châteaux
Location: Quebec
Embrace a unique opportunity as a Concierge in a distinguished Relais & Châteaux property.
Your role will involve personalized customer service and assisting clients throughout their stay, ensuring an unforgettable experience.
Under the guidance of the head concierge, you will help guests explore the city while handling various tasks. This includes addressing client inquiries, making necessary reservations, and updating the concierge database. Exceptional customer service and proactive communication with colleagues will be essential to your success in this role.
Key Responsibilities:
• Answer client questions about services and attractions
• Make reservations for restaurants, tours, and events
• Keep the concierge database updated with current information
• Manage group and VIP bookings
• Prepare special attentions for guests
Requirements:
• Minimum one year in concierge or hospitality services
• DEC in tourism or related field
• Bilingual in French and English
• Strong computer skills
• Professional attitude and teamwork skills
Bring your customer service expertise and local knowledge to create exceptional experiences for our guests.
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Title: Concierge at Relais & Châteaux
Company: Château de Mercuès
Location: Quebec, Canada
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