Overview
Csr – Customer Service Representative. Hmo Day 1. Apply Now. Jobs in Metro Davao at Recruitify_HR
Title: Csr – Customer Service Representative. Hmo Day 1. Apply Now.
Company: Recruitify_HR
Location: Metro Davao
Description
- Respond to customer inquiries and provide accurate information regarding products and services.
- Resolve customer complaints efficiently, ensuring a high level of satisfaction.
- Document customer interactions and maintain detailed records for future reference.
- Collaborate with team members to enhance customer service processes and improve overall service delivery.
- Assist in the development of training materials and support new team members.
Requirements
- Educational Qualifications: Diploma in a relevant field
- Experience Level: 3-5 years
- Skills and Competencies: Strong verbal and written communication skills
- Skills and Competencies: Proficient in using customer service software and tools
- Qualities and Traits: Excellent problem-solving abilities
- Qualities and Traits: Positive attitude and ability to work under pressure
- Responsibilities and Duties: Ability to handle a high volume of calls effectively