Overview

Customer Advisor Jobs in Ras al-Khaimah, United Arab Emirates at LanceSoft Middle East

Title: Customer Advisor

Company: LanceSoft Middle East

Location: Ras al-Khaimah, United Arab Emirates

We are hiring a Customer Experience Advisor If you are interested, please feel free to share your CV to [email protected]

Job Title: Customer Experience Advisor

Location: Ras Al Khaimah

Duration: Permanent

Candidates should ideally possess: (Contact Centre or Customer Service Experience is Must)

  • Strong customer service and communication skills.
  • Experience in handling customer queries through calls, chats, or emails.
  • Ability to cross-sell banking products and achieve sales targets.
  • Knowledge of banking products, processes, and customer servicing.
  • Strong complaint handling and customer resolution skills.
  • Understanding of compliance, security, and fraud prevention requirements.
  • Ability to accurately document customer interactions and maintain service quality standards.
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