Overview
Customer Advisor Jobs in Ras al-Khaimah, United Arab Emirates at LanceSoft Middle East
Title: Customer Advisor
Company: LanceSoft Middle East
Location: Ras al-Khaimah, United Arab Emirates
We are hiring a Customer Experience Advisor If you are interested, please feel free to share your CV to [email protected]
Job Title: Customer Experience Advisor
Location: Ras Al Khaimah
Duration: Permanent
Candidates should ideally possess: (Contact Centre or Customer Service Experience is Must)
- Strong customer service and communication skills.
- Experience in handling customer queries through calls, chats, or emails.
- Ability to cross-sell banking products and achieve sales targets.
- Knowledge of banking products, processes, and customer servicing.
- Strong complaint handling and customer resolution skills.
- Understanding of compliance, security, and fraud prevention requirements.
- Ability to accurately document customer interactions and maintain service quality standards.