Overview
Customer Care Agent (Financial Advisor) Jobs in Cairo, Egypt at TP Egypt
Title: Customer Care Agent (Financial Advisor)
Company: TP Egypt
Location: Cairo, Egypt
Teleperformance (TP) is the world’s largest global Leader in Customer Experience (CX) management and Business Process Outsourcing (BPO). Founded in France in 1978, the company has grown into a massive multinational corporation operating in nearly 100 countries and serving billions of customers worldwide.
If you have excellent communication skills, a keen eye for detail, and want to work in a structured, professional financial campaign, this is the perfect role for you.
Job description
As a specialist, you will assist homeowners with their existing mortgage accounts. Your core responsibilities include:
- Escrow & Payments: Providing Escrow Analysis support and scheduling/processing payments for pre-existing mortgage loans.
- Documentation: Filing tickets for bank or mortgage statements.
- Customer Education: Explaining complex Escrow Analysis clearly and empathetically to homeowners.
Benefits
- Total salary 21k net.
- Over time in USD.
- Transportation provided .
- Social and medical insurance 400k/year.
- Fixed days off.
Requirements
- Excellent/Fluent English (both spoken and written).
- Strong communication and problem-solving skills.
- Ability to work rotational night shifts.
Ready to take the next step in your career?
APPLY NOW!
