Overview
Customer Care Executive Jobs in Dhaka, Dhaka, Bangladesh at nextjobz
Title: Customer Care Executive
Company: nextjobz
Location: Dhaka, Dhaka, Bangladesh
Company Name: Naria Holidays
Location: Dhaka
Job Type: Full-Time
Workplace Type: On-Site
Job ID: IJOB202629097
Naria holidays is a leading travel agency in Bangladesh, committed to delivering seamless and memorable travel experiences. As a Customer Care Executive, you will be responsible for ensuring excellent client service, handling inquiries, and maintaining strong customer relationships through professional communication and support.
Job Responsibilities:
- Handle customer inquiries via phone, email, social media, and in-person
- Provide accurate information about travel packages and services
- Assist clients with booking, changes, and follow-ups
- Resolve customer complaints efficiently and professionally
- Coordinate with internal teams for smooth service delivery
- Maintain customer records and feedback
- Ensure high levels of customer satisfaction.
Requirements:
- Previous experience in customer service or travel industry preferred
- Strong communication and interpersonal skills
- Good spoken English proficiency
- Basic computer skills (MS Office)
- Ability to multitask and work under pressure
- Customer-focused mindset with problem-solving ability
Requirements
- Experience: 1 to 2 years
- Education: Bachelor’s degree in any discipline
- Skills: Communication, Client Assessment, Client Service, Customer Communication, Client Co-Ordination
Last Date of Application: 20 May 2026
