Overview
Customer Care Representative Jobs in Mandaluyong, National Capital Region, Philippines at Recruitify_HR
Title: Customer Care Representative
Company: Recruitify_HR
Location: Mandaluyong, National Capital Region, Philippines
Description
- Provide exceptional customer service and support to enhance customer satisfaction.
- Handle customer inquiries and complaints through various channels, including phone, email, and chat.
- Schedule appointments and manage customer accounts with precision.
- Resolve issues and provide effective solutions in a timely manner.
- Maintain accurate records of customer interactions and transactions.
Requirements
- Educational Qualifications:High School Diploma or equivalent required.
- Experience Level:35 years of experience in international voice account in bpo sector
- Skills and Competencies:Proficient in English; strong customer service skills; excellent scheduling abilities; effective problem-solving skills.
- Responsibilities and Duties:Ability to multitask and prioritize responsibilities effectively.
- Qualities and Traits:Strong communication skills and a positive attitude.
