Overview
Customer Care Specialist Honda Jobs in London, Canada at Sherwood Park Hyundai
Elevate customer satisfaction with London Honda as a Customer Care Specialist. Handle inquiries, schedule services, and foster strong relationships within a supportive team environment.
This full-time role in London focuses on managing inbound and outbound communication with customers. You’ll utilize your tech-savvy and strong communications skills to provide information about products and services, setting appointments that enhance customer engagement and retention. With an emphasis on problem-solving and collaboration, you’ll play a key role in ensuring the success of our dealership.
Key Responsibilities:
• Manage inbound and outbound customer communications across various platforms
• Schedule appointments based on customer needs and service team availability
• Follow up with customers for satisfaction and engagement
• Track interactions and performance metrics using CRM software
• Collaborate with sales and service teams for a seamless experience
Requirements:
• Experience in customer service or call center environments
• Excellent verbal and written communication skills
• Ability to manage multiple tasks in a fast-paced setting
• Familiarity with CRM software for customer interactions
• Strong problem-solving skills to address customer inquiries
Bring your passion for outstanding service to London Honda, where you can make a real impact in customer experiences.
#J-18808-Ljbffr
Title: Customer Care Specialist Honda
Company: Sherwood Park Hyundai
Location: London, Canada
Category: