Overview
Customer Experience & Phone / Electronics Repair Specialist (Leadership Track) Jobs in Seabrook, NH at uBreakiFix
Customer Experience & Phone / Electronics Repair Specialist (Leadership Track)
Location: Seabrook, NH
Company: uBreakiFix by Asurion
About the Role
We’re looking for a Customer Experience & Phone / Electronics Repair Specialist to join our Seabrook location with a fast-track path into store leadership. This is a hands-on, hybrid role combining front-of-house sales execution with back-of-house repair work, while developing the skills needed to take on leadership responsibilities.
This is an ideal role for someone who wants to grow into a Store Lead or Manager position, take ownership of performance, and play a key role in store operations.
What You’ll Be Doing (Primary Focus)
- Drive front-of-house sales and deliver strong customer experience
- Perform device repairs (primarily phones, with additional devices as needed)
- Support daily store operations including intake, quoting, and workflow coordination
- Maintain high repair quality and consistency
- Assist in keeping the team aligned on priorities and expectations
- Accurately document work orders, repairs, and parts usage in POS
Leadership Development Expectations
This role includes active development into leadership responsibilities, including:
- Supporting day-to-day store organization and execution
- Helping reinforce standards around sales, repairs, and customer experience
- Assisting with team communication and operational consistency
- Taking increasing ownership of store performance over time
Growth into a leadership role will be based on performance, reliability, and ability to lead by example.
Technical Training & Support Expectations
This is a hybrid role requiring competency in both:
- Sales and customer experience (FOH)
- Device repair and diagnostics (BOH)
Structured training will be provided, but candidates are expected to learn quickly and operate confidently across both areas.
Compensation & Growth
- Competitive hourly base pay
- Uncapped commission tied to sales performance
- Pay is negotiable based on experience and may be evaluated through in-store assessment
- Fast-track advancement into Store Lead / Management based on performance
This role is designed for individuals who want to grow quickly into leadership and take on greater responsibility.
What We’re Looking For
- Strong communication and leadership potential
- Sales-oriented mindset with accountability to performance
- Experience or strong interest in electronics repair
- Ability to take ownership and support team success
- Reliable attendance and consistency
- Willingness to grow into a leadership role
Prior leadership or supervisory experience is a plus, but not required for strong candidates.
Ability to Commute
Seabrook, NH or nearby NH District locations including Salem, NH (Required)
Pay: From $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Vision insurance
Application Question(s):
- Are you able to pass a drug screening and background check?
Work Location: In person
Title: Customer Experience & Phone / Electronics Repair Specialist (Leadership Track)
Company: uBreakiFix
Location: Seabrook, NH
Category:
