Overview
Customer Experience Representative at Aviso Jobs in Toronto, Canada at Aviso Wealth Inc
Enhance customer satisfaction as a Customer Experience Representative with Aviso Wealth. Engage with clients, respond to inquiries, and provide exceptional service via phone, email, and chat.
As a key member of the Contact Centre team at Aviso Wealth, you bring a proactive approach to customer service with over one year of experience in a similar role. You enjoy learning new products and processes, demonstrating empathy while solving client issues. Your contributions will help improve processes and ensure that each customer feels valued during their interactions.
Key Responsibilities:
• Respond efficiently to customer inquiries via various channels
• Deliver personalized solutions and drive exceptional customer experience
• Act as primary contact for client problems with empathy
• Identify and suggest process improvements for service enhancement
• Adhere to department policies and procedures consistently
Requirements:
• At least one year of experience in customer support
• Proven track record as a top performer in previous roles
• Technically savvy with digital tools
• Bilingual in English;
French is an asset
• Flexible to adapt to changing schedules and operational needs
Contribute to Aviso’s commitment to exceptional customer experience and continuous improvement while building fulfilling relationships.
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Title: Customer Experience Representative at Aviso
Company: Aviso Wealth Inc
Location: Toronto, Canada
Category: