Overview

Customer Operations Specialist – HR Direct Jobs in Dublin, County Dublin, Ireland at Hays

Title: Customer Operations Specialist – HR Direct

Company: Hays

Location: Dublin, County Dublin, Ireland

Your new company
You will be joining a large, well‑established financial organisation undergoing significant positive transformation. The culture is people‑focused, diverse, open, and supportive, with small collaborative teams and leaders who prioritise development and engagement. The environment encourages curiosity, respect, and continuous improvement.

Your new role

You will work within the HR function to ensure employees can complete HR tasks easily and efficiently. Your responsibilities include updating HR systems to reflect employee changes, advising staff on HR processes, collaborating with HR teams, and identifying opportunities to streamline and improve workflows. This role is ideal for someone early in their HR career or seeking to transition into HR.

What you’ll need to succeed

  • Strong customer service experience
  • Interest in developing a career in HR
  • Teamwork and strong interpersonal skills
  • High attention to detail and good organisational ability
  • Office/admin experience and familiarity with Outlook/Excel (advantage, not essential)
  • Experience with HR systems such as SAP (bonus, training provided)

What you’ll get in return

  • A 12‑month contract within a supportive HR team
  • Hybrid working (3 days office / 2 days from home)
  • Exposure to HR operations and systems, ideal for career development
  • Opportunity to contribute to process improvements and employee experience

What you need to do now
If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call us now.
If this job isn’t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Ireland is a trading division of Hays Specialist Recruitment (Ireland) Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C’s, Privacy Policy and Disclaimers which can be found at hays.co.uk

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