Overview
Customer Relation Officer (Area Jakarta) Jobs in Jakarta, Indonesia at VIF Sona Topas Jakarta
Title: Customer Relation Officer (Area Jakarta)
Company: VIF Sona Topas Jakarta
Location: Jakarta, Indonesia
Role Description
This is a full-time, on-site role for a Customer Relation Team member located in Jakarta, Indonesia. The primary responsibilities include managing customer inquiries, resolving issues efficiently, and ensuring a high level of customer satisfaction. The role also involves maintaining customer relationships, improving retention rates, and delivering exemplary customer service through effective communication.
Qualifications
- Proficiency in Customer Retention and fostering long-term relationships with clients
- Strong focus on Customer Satisfaction and delivering excellent experiences
- Exceptional Communication skills, both verbal and written
- Experience in Customer Support and resolving issues effectively
- Expertise in providing high-quality Customer Service
- Ability to work collaboratively in a team-oriented environment
- Problem-solving skills with a customer-centric approach
- Proficiency in both Bahasa Indonesia and English is a plus
- Prior experience in customer relations or service roles is an advantage
