Overview
Customer Relation Officer Jobs in Jakarta Metropolitan Area at Viction Career
Title: Customer Relation Officer
Company: Viction Career
Location: Jakarta Metropolitan Area
Company Description
Viction, established in 2024 and associated with PT Victory International Futures, operates under the oversight and regulation of BAPPEBTI. The company recommends Victory International Futures as a broker, providing a wide range of trading and educational services. Viction focuses on educating clients and trainees about trading fundamentals, strategies, and risks to enhance their success opportunities in the market.
Role Description
This is a full-time, on-site role for a Customer Relation Officer located in the Jakarta Metropolitan Area. The role involves managing client relationships, ensuring customer satisfaction, addressing inquiries, and resolving issues. Additional responsibilities include analyzing customer feedback and assisting in the improvement of customer support services to maintain high-quality interactions.
Qualifications
- Strong Interpersonal Skills and the ability to build and maintain positive client relationships
- Proficiency in Customer Support and commitment to achieving Customer Satisfaction
- Analytical Skills to assess feedback and identify opportunities for improvement
- Experience in the fields of Client Relations and providing customer care
- Effective communication and problem-solving skills
- Ability to work collaboratively within a team and adapt in a dynamic environment
- Previous experience in a customer service or client-facing role is advantageous
- Proficiency in relevant software and tools is preferred
