Overview
Customer Relations Executive Jobs in Singapore, Singapore at International Medical Clinic
Title: Customer Relations Executive
Company: International Medical Clinic
Location: Singapore, Singapore
Company Description We are a group of established healthcare brands in Singapore providing high-quality medical and dental services. Our focus is on delivering excellent patient care supported by strong operational and marketing capabilities.
Role Description We are seeking a Customer Relations Executive to support patient communication, lifecycle marketing, and engagement initiatives across a portfolio of premium healthcare brands in Singapore, including International Medical Clinic (IMC), Smilefocus, and GPA Dental.
This role focuses on strengthening patient / partner relationships through data-driven communication, supporting engagement activities, and coordinating outreach initiatives across digital and offline channels.
Qualifications
- Bachelor’s degree in marketing, Communications, Business, or related field
- 2–4 years of experience in CRM, marketing, events, or customer engagement roles
- Experience with CRM or email marketing platforms (e.g. Mailchimp, HubSpot, or similar)
- Strong organizational and coordination skills, particularly for events or campaigns
- Strong written and verbal communication skills
- Ability to manage multiple tasks and work across different teams
- Experience in healthcare, education, hospitality, or service industries
- Exposure to event management, community engagement, or partnership marketing
- Familiarity with lifecycle marketing or segmented communication strategies
- Basic analytical skills with experience in reporting tools or dashboards
- Proficiency in spoken and written Mandarin would be an advantage
- Singapore Citizens and Permanent Residents are preferred
