Overview
Customer Service Jobs in Cairo, Egypt at Asus Cards | أسس كارد
Title: Customer Service
Company: Asus Cards | أسس كارد
Location: Cairo, Egypt
Company Description
Asus Cards is a B2B digital cards and voucher distribution platform dedicated to helping businesses streamline, manage, and scale digital products efficiently. Specializing in wholesale digital distribution, the company provides seamless operational solutions tailored for the evolving digital commerce industry. Asus Cards is committed to empowering businesses with innovative tools and reliable services to navigate the digital economy successfully.
Role Description
This is a full-time on-site role for a Customer Service Representative located in Cairo, Egypt. The Customer Service Representative will be responsible for handling customer inquiries, providing exceptional support, ensuring customer satisfaction, and maintaining professional communication across all channels. The role also involves resolving customer issues efficiently, delivering a positive customer experience, and supporting day-to-day customer service operations in a fast-paced environment.
Qualifications
- Strong skills in Customer Support, Customer Service, and Customer Experience
- Excellent communication and professional phone etiquette
- Ability to handle customer inquiries and resolve issues effectively
- Strong interpersonal, problem-solving, and multitasking abilities
- Ability to work under pressure in a fast-paced environment
- Flexibility to work rotational and night shifts when required
- Experience using CRM systems is a plus
- Fluency in English is required; Arabic is highly preferred
- Previous experience in customer service, call center, or related fields is a plus
📍 Location: Cairo, Egypt
- 🕒 Employment Type: Full-time | On-site
