Overview
Customer Service & Admin Executive Jobs in Phumĭ Trâpeăng Chông, Pouthisat, Cambodia at Eurokars Group Indonesia
Title: Customer Service & Admin Executive
Company: Eurokars Group Indonesia
Location: Phumĭ Trâpeăng Chông, Pouthisat, Cambodia
This role requires the candidate to work on Saturdays as part of a 5-day work week. The designated off days for this position will be every Wednesday and Sunday each week.
Responsibilities
- Assume the role of a Showroom Host, to greet customers, take order and serve them drinks and refreshments. To clear the serve wares after customer leaves
- Office administration includes ordering of showroom and office supplies such as beverages, refreshments and office stationeries
- Ensure overall cleanliness of the showroom and all showroom operating standards, ie. daily checks on the requirements for showroom display cars
- Responsible for updating of sales materials at the customer lounge and showroom; replenish them materials when they run low
- To attend to phone calls and general phone enquiries
- Basic phone and email ethics
- To track showroom traffic and reporting
- Day-to-day mailing and dissemination of direct mailers, via mails or electronic means, to prospects and customers
- Office administration such as ensuring office documents are dispatched to different department
- To take on some CRM roles such as preparation of gifts to customers and prospects and arrange for dispatch
- To help at Rolls-Royce events
- Keep abreast with brand and market news and competitors' news
- Taking meeting minutes
- Assist in preparation and submission of ad hoc reports
- Customer Relationship Management: Day-to-Day updates and data-entry
- The Management may assign any other suitable duties from time to time
Candidate Qualities
- Good communications skills. Proficiency in both English and Mandarin
- Knowledge in MS Office such as Words, Excel and Powerpoint
- Pleasant personality with a positive attitude
- Self-motivated. Able to work independently as well as a good team player
- Prior experience in hospitality/ automotive industry/ high-end luxury industry or hospitality will be an advantage
