Overview
Customer Service Administrator Jobs in Sydney, New South Wales, Australia at Madhouse Bakehouse
Title: Customer Service Administrator
Company: Madhouse Bakehouse
Location: Sydney, New South Wales, Australia
Company Description
Madhouse Bakehouse is an Australian, family-owned wholesale bakery known for its decades-long reputation as a quality commercial food supplier. Dedicated to excellence, Madhouse Bakehouse ensures that every product sent out reflects their commitment to quality. Their talented team of pastry chefs uses wholesome ingredients, akin to those found in a home pantry. Operating out of HACCP-accredited kitchens, they take pride in handcrafted baked goods of the highest standard.
Role Description
This is a full-time, on-site role for a Customer Service Administrator, located in Sydney, NSW. The role entails ensuring top-notch customer service and support, managing customer inquiries, and resolving issues to maintain customer satisfaction. The individual will interact with customers, process orders, and collaborate with internal teams to optimize the customer experience. Keeping customer records up-to-date and handling administrative tasks are also key aspects of this role.
Qualifications
- Strong skills in Customer Satisfaction, Customer Support, and Customer Service
- Proficiency in delivering excellent Customer Experience and communication
- Exceptional verbal and written communication skills
- Strong organizational and time management abilities
- Proficiency in using customer relationship management (CRM) tools and office software
- Previous experience in a customer service or administrative role is advantageous
