Overview
Customer Service Agent Jobs in Richmond Hill, Canada at Paymentus
Position: Full-Time Customer Service Agent
Join Paymentus as a Full-Time Customer Service Agent and become a key resource for customer inquiries and payment processing. This role demands professionalism and expertise in handling calls and troubleshooting.
In this full-time position, you will be responsible for managing customer calls, providing essential information, and facilitating payment processes effectively. Your collaboration with departments like Operations and Sales enhances overall client satisfaction. You should be fluent in both English and Spanish to communicate clearly with diverse clientele.
Key Responsibilities:
• Answer calls and support payment processing
• Handle troubleshooting and technical inquiries
• Explain processes and procedures to customers
• Work with various teams to improve client satisfaction
• Remain available for Statutory Holidays when necessary
Requirements:
• High school diploma or secondary school diploma
• Proficient in English and Spanish languages
• Strong phone communication skills
• Proven ability to follow scripts and processes
• Willingness to work in a desk-centered role
Deliver excellent customer service and payment solutions for Paymentus while enhancing your career in a supportive environment.
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Title: Customer Service Agent
Company: Paymentus
Location: Richmond Hill, Canada
Category: