Overview
Customer Service Agent Jobs in Lebanon at Presentail
Title: Customer Service Agent
Company: Presentail
Location: Lebanon
Presentail is a fast-growing e-commerce gifting company delivering high-quality products with speed and reliability. We work closely with our stores and delivery teams to ensure an excellent customer experience every day.
We are hiring a Dispatcher / Customer Service Agent to support daily store operations and ensure smooth order processing.
Responsibilities
- Answer phone calls and handle customer chats
- Provide customer service and solve issues
- Check order quality before dispatch to ensure it matches the picture
- Assign orders to drivers and manage dispatch
- Handle store cash and submit daily reports
- Report low-stock items and customer special requests
Requirements
- Good communication skills
- Organized and detail-oriented
- Able to multitask in a fast-paced environment
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