Overview
Customer Service Agent Hiring in Top Bpo’s. Salary upto 30K. Jobs in Metro Manila at Recruitify_HR
Title: Customer Service Agent Hiring in Top Bpo’s. Salary upto 30K.
Company: Recruitify_HR
Location: Metro Manila
Description
- Respond to customer inquiries via phone, email, and chat in a professional manner.
- Provide accurate information regarding products and services to enhance customer satisfaction.
- Resolve customer complaints and issues effectively to retain customer loyalty.
- Document interactions and feedback in the customer management system for further analysis.
- Collaborate with team members to improve service delivery and efficiency.
Requirements
- Educational Qualifications: Bachelors degree in a relevant field.
- Experience Level: 13 years of experience in customer service or related roles.
- Skills and Competencies: Strong verbal and written communication skills.
- Skills and Competencies: Basic problem-solving abilities and customer-centric mindset.
- Qualities and Traits: Patience, empathy, and a positive attitude towards customers.
- Working Conditions: Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
