Overview
Customer Service Agent in Call Centers. Salary upto 25K-40K. Jobs in Tarlac, Central Luzon, Philippines at Recruitify_HR
Title: Customer Service Agent in Call Centers. Salary upto 25K-40K.
Company: Recruitify_HR
Location: Tarlac, Central Luzon, Philippines
Description
- Provide exceptional customer service by addressing inquiries and resolving issues via phone and email.
- Maintain detailed records of customer interactions and issues for effective follow-up.
- Assist in training new customer service representatives to enhance team performance.
- Collaborate with other departments to ensure seamless service delivery and customer satisfaction.
- Stay updated on product knowledge and industry trends to provide informed support to customers.
Requirements
- Educational Qualifications: High School Diploma or equivalent
- Experience Level: 510 years of experience in customer service
- Skills and Competencies: Strong communication and interpersonal skills
- Qualities and Traits: Empathy and patience in handling customer concerns
- Responsibilities and Duties: Ability to work in a fast-paced environment with a problem-solving attitude
- Working Conditions: Ability to work flexible hours, including evenings and weekends
