Overview
Customer Service Agent – Osmani International Airport – (For Aero Wing Aviation) – Job ID – 1485901 Jobs in Sylhet, Bangladesh at Bdjobs.com
Title: Customer Service Agent – Osmani International Airport – (For Aero Wing Aviation) – Job ID – 1485901
Company: Bdjobs.com
Location: Sylhet, Bangladesh
Aero Wing Aviation is looking for Customer Service Agent – Osmani International Airport
Job Description / Responsibility
- Welcome and assist passengers at the airport terminal
- Handle check-in procedures, ticket verification, and boarding pass issuance
- Assist passengers with baggage drop and baggage-related inquiries
- Guide passengers regarding flight schedules, boarding gates, and airport facilities
- Support boarding and arrival operations efficiently
- Handle customer complaints and provide appropriate solutions professionally
- Assist special-needs passengers, elderly travelers, and unaccompanied minors
- Coordinate with airline staff, security personnel, and airport authorities
- Ensure compliance with airline policies, aviation regulations, and safety procedures
- Maintain accurate records and prepare operational reports when required
- Respond to flight delays, cancellations, and emergency situations calmly and professionally
Educational Requirements
- Bachelor/Honors
- Masters
Experience Requirements
- 2 to 6 year(s)
- The applicants should have experience in the following business area(s): Airline,Tour Operator
Additional Requirements
01. Candidates with a present address in Sylhet will be given preference.
02. Prior experience in airport customer service operations will be considered an added advantage.
Job Location
Sylhet
