Overview
Customer Service and Operation Specialist Jobs in Singapore at CID
Title: Customer Service and Operation Specialist
Company: CID
Location: Singapore
Order Management and invoicing:
• Process direct countries Purchase Orders/Sales Slips and generate billing invoices.
• Liaise with Singapore Hospitals Material Management department on Purchase Order related matters.
• Liaise with Singapore Hospitals Finance department on payments (AR) matters.
• Maintained a traceable invoicing system compliance to audit requirement and GDPMDS requirement.
Logistics and Warehouse management:
• Received inbound goods deliveries, arrange the Good Receive (GR) process and stere on warehouse shelf.
• Coordinate with Singapore Sales team on daily consignment replenishment. Process Delivery Orders, pick and pack products ready for replenishment.
• Coordinate and arrange documentations for product delivery to/from Singapore (Stock rotation purposes) or returns to factory
• Perform inventory setup (physically & system) when product expires.
• Perform inventory monthly cycle count.
• Maintain accuracy in all transactions for traceable inventory system compliance to audit and GDPMDS requirement
Pricing management:
• Liaise with Sales team on the Price application process.
• Maintain a traceable pricing system compliance to audit requirement.
Reports:
Submit monthly trade (inventory) related Purchase, Sales records and documents for Finance closing.
Responsibilities:
- Order Planning and Management
- Invoicing
- Logistics and Warehouse management
- Reporting
- Inventory Management
Qualifications
• Appropriate education level: University or technical college for supply chain/logistics/BA
• Reference on ability to work on a confidential level and demonstration of reliability is a must
• Minimum 5 years’ experience in similar position in a multinational organization, preferably at a regional level.
• Excellent communication skills
• Excellenl organization skills.
• Good command of written and spoken English
• Excellent team worker
• Excellent working knowledge of Excel & PowerPoint
• SAP experience is desirable
