Overview

Customer Service Associate Jobs in National City, CA at Wireless Reach Group

Wireless Reach Group is seeking a Customer Service Associate to support our AT&T wireless campaign in San Diego, CA. This is a full-time, entry-level position with hands-on training provided.

This Customer Service Associate role is ideal for individuals who are interested in developing professional communication skills, gaining experience in customer service and sales, and working in a structured, team-oriented environment.

Customer Service Associate Responsibilities

  • Interact with customers in a face-to-face setting to provide information on AT&T wireless and internet services
  • Assist customers with selecting appropriate products and service plans based on their needs
  • Complete new account activations, upgrades, and service changes
  • Maintain accurate records of customer interactions and sales activity
  • Provide a high level of customer service throughout the enrollment process
  • Meet individual and Customer Service Associate team performance expectations

Customer Service Associate Qualifications

  • High school diploma or equivalent required
  • Strong communication and interpersonal skills
  • Ability to work in a customer-facing environment
  • Professional, reliable, and goal-oriented
  • Previous experience in customer service, retail, or sales is preferred but not required
  • Reliable transportation daily

Customer Service Associate Representative Perks:

  • Full Time, in-person role based in San Diego, CA
  • Team-oriented and performance-driven environment
  • Training provided to support skill development and advancement
  • Travel Opportunities

This position involves representing AT&T products and services and working directly with customers to facilitate new service enrollments.

Pay: $57,000.00 – $67,000.00 per year

Work Location: On the road

Title: Customer Service Associate

Company: Wireless Reach Group

Location: National City, CA

Category:

 

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