Overview
Customer Service Associate Hiring for Top Bpo’s. Jobs in Pasig, National Capital Region, Philippines at Recruitify_HR
Title: Customer Service Associate Hiring for Top Bpo’s.
Company: Recruitify_HR
Location: Pasig, National Capital Region, Philippines
Description
- Provide exceptional customer support via phone, email, and chat.
- Resolve customer inquiries and issues in a timely and efficient manner.
- Maintain accurate records of customer interactions and service requests.
- Collaborate with team members to improve overall customer satisfaction.
- Identify and escalate complex issues to the appropriate department for resolution.
Requirements
- Educational Qualifications: Bachelors degree in a relevant field
- Experience Level: 13 years of experience in customer service
- Skills and Competencies: Excellent communication and interpersonal skills
- Skills and Competencies: Proficient in using customer service software and tools
- Qualities and Traits: Strong problem-solving abilities and a customer-centric attitude
- Working Conditions: Must be able to work in a fast-paced environment