Overview
Customer Service Coordinator at Siemens Jobs in Oakville, Canada at iFlow Inc
Join Siemens Healthineers as a Customer Service Coordinator in Oakville, delivering exceptional operational support in a healthcare context. Enhance customer experiences through timely service management and communication.
This three-month on-site role supports Enterprise Services by coordinating between customers, service teams, and engineers. You’ll monitor service requests, manage urgent situations, and maintain accurate asset records. Your proactive communication will contribute to exceptional customer experience and service excellence while supporting project coordination and process improvements.
Key Responsibilities:
• Monitor service requests and ensure timely resolutions
• Communicate service updates to customers and teams
• Manage urgent service situations and prioritize needs
• Maintain asset records in management systems
• Assist with project coordination for system replacements
Requirements:
• Previous experience in customer service or healthcare operations
• Strong communication skills for engaging with stakeholders
• Proficient in Microsoft Office 360 and asset management systems
• Experience in data analysis and KPI tracking
• Valid driver’s license for potential site travel
Leverage your customer service skills to enhance healthcare operations at Siemens in Oakville.
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Title: Customer Service Coordinator at Siemens
Company: iFlow Inc
Location: Oakville, Canada
Category: