Overview
Customer Service / Email Support Intern Jobs in India at Inficore Soft
Title: Customer Service / Email Support Intern
Company: Inficore Soft
Location: India
Customer Service / Email Support Intern
Company: Inficore Soft
Location: Remote
Job Type: Full-time Internship
Duration: 1–3 Months
Stipend: ₹16,000 per month
About Inficore Soft:
Inficore Soft is a technology-driven organization supporting digital operations, client communication, and customer engagement services. We focus on delivering efficient support solutions while providing real-world exposure to fresh talent.
Role Overview:
We are looking for a Customer Service / Email Support Intern who can handle customer interactions through email and support channels. This role provides hands-on experience in customer service operations and communication management.
Key Responsibilities:
• Respond to customer queries via email in a timely and professional manner
• Provide accurate information and resolve issues effectively
• Maintain records of customer interactions and support logs
• Follow communication guidelines and service standards
• Escalate complex issues to appropriate teams
• Ensure customer satisfaction and service quality
• Assist in improving support processes and templates
Required Qualifications:
• Currently pursuing or recently completed a degree in any discipline
• Strong written communication skills in English
• Basic understanding of customer service principles
• Good typing speed and attention to detail
• Ability to manage multiple queries efficiently
• Problem-solving skills and patience
• Ability to work independently in a remote setup
Preferred Skills:
• Prior experience in customer support (optional)
• Familiarity with CRM tools or email platforms
• Basic understanding of support workflows
What You Will Gain:
• Hands-on experience in customer support operations
• Exposure to real-world client communication
• Mentorship from experienced professionals
• Opportunity to enhance communication and problem-solving skills
• Certificate of completion based on performance
Inficore Soft is an equal opportunity employer committed to fostering a learning-driven and inclusive work environment.
