Overview

Customer Service (English) Jobs in Jakarta, Indonesia at Concentrix

Title: Customer Service (English)

Company: Concentrix

Location: Jakarta, Indonesia

Elevate Your Career in Customer Service in Jakarta! 🌟

Are you an exceptional English communicator ready for a rewarding role with night shifts? We encourage you to apply and join our dynamic team!

Role Overview:

  • Provide live chat support to international customers.
  • Resolve customer issues and deliver exceptional solutions for a seamless travel experience.
  • Maintain high levels of customer satisfaction and service quality.

What You Need:

  • Proficiency in English (minimum B2 level), both written and spoken.
  • At least 1 year of experience in customer service.
  • Strong problem-solving skills and the ability to multitask.
  • Keen attention to detail and accuracy.
  • Comfortable with a rotational 24/7 shift schedule, especially night shifts to align with European and US time zones.
  • Availability to work 5 days per week.
  • Based in or willing to relocate to Jakarta.

Why You’ll Love Working with Us:

  • Join a rapidly growing global leader in online travel.
  • Engage with international customers and diverse travel experiences.
  • Enjoy a competitive salary and a comprehensive benefits package.
  • Experience a dynamic, supportive, and multicultural work environment in Jakarta.
  • Access opportunities for career growth and professional development.

Apply today to become part of our vibrant team!

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