Overview
Customer Service Executive Jobs in Dhaka, Bangladesh at Servicechai
Title: Customer Service Executive
Company: Servicechai
Location: Dhaka, Bangladesh
Job Description
- Assist customers through inbound and outbound calls with professionalism and empathy.
- Resolve customer inquiries and provide accurate information and effective solutions.
- Build positive customer relationships by delivering a great service experience.
- Update customer information and maintain accurate records in CRM systems.
- Meet individual and team service quality, productivity, and customer satisfaction targets.
- Escalate complex customer issues to the appropriate team when required.
- Achieve quality, productivity, and customer satisfaction targets.
- Follow company policies, processes, and quality standards.
Job Requirements
- Preferred degrees are HSC (BMT), Diploma.
- Preferred Industry Type are BPM / BPO.
- Freshers can apply.
Additional Requirements
- At most 1 year of experience in call centers.
- Freshers are also encouraged to apply.
Compensation and benefits: Weekly Holidays, Training or Learning Support ,Flexible Working Hours, Performance Bonus, Overtime Pay, Base Salary.
Other benefits: As per Company Policy.
