Overview
Customer Service Executive Jobs in Greater Pattaya Area at Bulten Group
Title: Customer Service Executive
Company: Bulten Group
Location: Greater Pattaya Area
Vacancy details Job title
Customer Service Executive
Description And Tasks
As a customer service executive, your primary role is to support our sales team to achieve targets and deliver outstanding customer service. You will be responsible for coordinating sales activities, managing inquiries, and ensuring smooth order processing. By maintaining effective communication with both internal teams and external customers, you will contribute to the overall efficiency and success of the sales operations.
Responsibilities
- Collaborate with various departments to streamline order processing and handle administrative tasks efficiently.
- Monitor inventory levels including stock held at VMI (Vendor Managed Inventory) customer hub and process all orders meticulously, ensuring accuracy and promptness in execution.
- Maintain accurate records of sales transactions and customer interactions in the ERP system.
- Prioritize customer satisfaction by promptly managing inquiries, resolving issues, and ensuring order fulfilment including documentation meets or exceeds expectations in a professional manner.
- Other duties as assigned
Candidate Profile
- Minimum Diploma in any discipline with at least 2 years of fulfilment experience in a sales support or coordination role, preferably in the similar industry.
- Industry knowledge on C parts business & Incoterms
- Good in English communication
- Proficient in Microsoft Office, especially Excel
- Experienced in CRM tool, especially Salesforce
- Professional customer service skills
Our Offer
We are a fair opportunity employer and offer a progressive and competitive package. We invite qualified and aspiring candidates to join us as part of Bulten-Exim family. For more information, pls refer to www.bulten.com & www.eximfr.com.sg
Vacancy location Company location
Thailand, Pathumtani
Requester Hiring Manager
Vella Goh
Position start date
25/03/2026
