Overview
Customer Service Executive in Jaipur Jobs in Jaipur, Rajasthan, India at The Wellness Shop
Title: Customer Service Executive in Jaipur
Company: The Wellness Shop
Location: Jaipur, Rajasthan, India
Key Responsibilities
- Handle customer queries via calls, emails, and chat in a professional and timely manner.
- Resolve customer complaints efficiently while maintaining a positive brand image.
- Monitor and improve customer satisfaction levels.
- Supervise and support junior team members.
- Assist in training new hires and improving team performance.
- Maintain accurate records of customer interactions and feedback.
- Coordinate with internal teams (operations, logistics, etc.) for issue resolution.
About Company: The Wellness Shop is one of the leading e-commerce brands providing a range of cosmetics and wellness products based in Bangalore, India. Our values are derived from the Charaka Samhita, a Sanskrit treatise on general medicine dating back to around 1000 BC in the Indus Valley area. According to the Charaka Samhita, the human body consists of three bodily states: Vata, Pitta, and Kapha.
