Overview
Customer Service Expert at Kirmac Jobs in Surrey, Canada at KIRMAC Automotive Collision Systems Inc.
Elevate customer experience as a Customer Service Expert at Kirmac Collision & Autoglass in Surrey, BC. Engage with customers while managing appointments, documentation, and communication seamlessly.
As a vital Customer Service Representative, you’ll be the welcoming face of Kirmac, fostering connections with customers, vendors, and technicians.
Your role involves managing repair appointments, submitting forms, and providing clear updates to customers through various communication channels. Embrace a challenging yet rewarding environment that emphasizes quality service and teamwork.
Key Responsibilities:
• Build long-lasting relationships with customers in person and over the phone
• Submit ICBC rental forms and guide customers effectively
• Schedule and manage shop calendars for repairs
• Generate repair orders with precision and accuracy
• Coordinate materials with vendors and maintain shop workflow
Requirements:
• Excellent verbal and written communication skills
• Strong organizational skills with attention to detail
• Friendly, professional demeanor with great people skills
• Passion for vehicles and customer support
• Valid driver’s license is essential
Utilize your skills in communication, organization, and customer support to make a positive impact at Kirmac.
#J-18808-Ljbffr
Title: Customer Service Expert at Kirmac
Company: KIRMAC Automotive Collision Systems Inc.
Location: Surrey, Canada
Category: