Overview
Customer Service – Insurance Jobs in Milford, OH at Tata Consultancy Services
Title: Customer Service – Insurance
Company: Tata Consultancy Services
Location: Milford, OH
Job Description
TCS, a global leader in IT services, consulting, and business solutions, leverages technology for business transformation and helps catalyze change.
- Handle inbound calls and email services inquiries on queries such as:
- Process & status of Estimate or Supplement
- Payment Status – Rental, Tow, Property Damage
- Payment Issuance
- Analyzing Payments – Void and Reissue requests
- Status of Estimates, send copy, advise assignment submission instructions
- Supplement or Estimate stuck in process
- Status of Deductible
- Status on Rental
- Advise status on Tow
- Advise status on Total Loss
- Supplements not Approved, advice on supplement process
- Customer service skills with good written and verbal communication skills (role requires email/fax/phone-based communication)
- To have good data entry skills
- To have good system skills in Excel, Word and Outlook to ensure clearance of high volumes
- Expertise in Auto Claims area will be an advantage
TCS Employee Benefits Summary
- Discretionary Annual Incentive.
- Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
- Family Support: Maternal & Parental Leaves.
- Insurance Options: Auto & Home Insurance, Identity Theft Protection.
- Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
- Time Off: Vacation, Time Off, Sick Leave & Holidays.
- Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
Salary Range: $40,000 – $45,000 per year
Qualifications: Diploma
