Overview
Customer Service Manager Jobs in Massapequa, NY at Carnegie Search
Title: Customer Service Manager
Company: Carnegie Search
Location: Massapequa, NY
Family Owned Electrical Contractor in Massapequa hiring for a Customer Service Manager!
This position will Answer Client Calls, Schedule the Operations team, coordinate work, and help with Office Management.
This is a Monday – Friday on site position that includes a base salary ($80-85k), 100% of health insurance paid, and great benefits.
The company has great tenure and most of their team members have been in the business 10+ years.
If interested please apply here or email Tom Mulholland at [email protected]
Responsibilities
- Answer Incoming Client Calls
- Schedule and Coordinate Company Work
- Manage
- Establish performance benchmarks and hold team to those goals
- Resolve customer conflicts and handle escalation procedures
Qualifications
- 3+ years' of customer service
- Desire to work in a fast paced role
