Overview
Customer Service Officer Jobs in Cambodia at CIMB Bank PLC
Title: Customer Service Officer
Company: CIMB Bank PLC
Location: Cambodia
Job Description
- Monitor customer operations and resolve problem when necessary.
- Promote and cross-selling banking product.
- Attend to customers personally where necessary and provide feedback on customer’s needs and complaints.
- Assist in supervising deposits counter services operations.
- Supervision and control of daily physical cash balancing.
- Ensuring all cash registers and records are properly written-up.
- Serve customers by exchanging, receiving and paying out cash at counter.
- Attend to opening of accounts and ensure documentation is in order.
- Prepare the necessary daily and monthly reports.
- Achieve and proactively referrals to ARM for A/C opening.
- Adhere to all the time with cash security/control/accuracy.
- Other task/project as assigned.
Knowledge Skills And Experience
- Bachelor’s Degree business related disciplines;
- At least 2 year experiences of customer service experience;
- Relevant experience in the bank or service industry is an advantage;
- Pleasant personality, friendly;
- Confident, strong communications and interpersonal skills;
- Excellent verbal and written English;
- Ability to build a good relationship with customers;
- Computer literacy in MS word, excel, and power point.
Job Info
- Job Identification 36540
- Job Category Customer Support/Operations
- Posting Date 07/16/2026, 07:35 AM
- Job Schedule Full time
- Locations Cambodia