Overview

Customer Service Officer Jobs in Cambodia at CIMB Bank PLC

Title: Customer Service Officer

Company: CIMB Bank PLC

Location: Cambodia

Job Description

  • Monitor customer operations and resolve problem when necessary.
  • Promote and cross-selling banking product.
  • Attend to customers personally where necessary and provide feedback on customer’s needs and complaints.
  • Assist in supervising deposits counter services operations.
  • Supervision and control of daily physical cash balancing.
  • Ensuring all cash registers and records are properly written-up.
  • Serve customers by exchanging, receiving and paying out cash at counter.
  • Attend to opening of accounts and ensure documentation is in order.
  • Prepare the necessary daily and monthly reports.
  • Achieve and proactively referrals to ARM for A/C opening.
  • Adhere to all the time with cash security/control/accuracy.
  • Other task/project as assigned.

Knowledge Skills And Experience

  • Bachelor’s Degree business related disciplines;
  • At least 2 year experiences of customer service experience;
  • Relevant experience in the bank or service industry is an advantage;
  • Pleasant personality, friendly;
  • Confident, strong communications and interpersonal skills;
  • Excellent verbal and written English;
  • Ability to build a good relationship with customers;
  • Computer literacy in MS word, excel, and power point.

Job Info

  • Job Identification 36540
  • Job Category Customer Support/Operations
  • Posting Date 07/16/2026, 07:35 AM
  • Job Schedule Full time
  • Locations Cambodia
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