Overview
Customer Service Officer Jobs in Phuket, Thailand at MTI GROUP
Title: Customer Service Officer
Company: MTI GROUP
Location: Phuket, Thailand
- Greeting the customer and support as Receptionist.
- To answer all incoming calls, what app calls, re-direct call as appropriate and take adequate messages and handle caller’s inquiries as requested.
- Handle all the inbound and outbound calls for Customer properly and promptly in the operation center.
- To answer of daily mails and collection of daily mails from letterbox every day.
- Follow up with customer request within specific time frame and up to good quality standard
- Understand customer needs and provide comprehensive solution, enabling the customer to enjoy the professional service Delivery of quality service to meet the productivity benchmark and service standard
- Provide excellent and high-quality customer service to customer via phone, email, and/or chat
- Coordinate with other department properly to find comprehensive solution to customer
- You will reporting Daily income invoices to the accounting
- Learn new skills about Wellness, Medicine, Aesthetics
